okta security incident

The Okta Identity Cloud for Security Operations app automatically summarizes user behavior for an active incident, such as recent logins, which applications they use and group memberships. The target did not accept an MFA challenge, preventing access to the Okta account. As apartner, supplier, and customer of the Okta service, Ihave prepared this short article, which summarizes the nature of the incident, the impacts and possible digitization. Ensure that you have disabled Support access, Admin Panel > Settings > Account > Give Access to Okta Support = Disabled. About Okta ThreatInsight. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Get current service status, recent and historical incidents, and other critical trust information on the Okta service. Read now. In order to ensure that our customers have the security documentation they require for their auditors and due diligence, Okta Administrators of Current Customers under MSA can self-service download Okta's security documentation through the online help center whenever they need it. Okta Under Fire Over Handling of Security Incident The identity-protection company acknowledged the breach two months after spotting suspicious activity Okta CEO Todd McKinnon, pictured. Bez pedvoln, dobrovolnho plnn ze strany vaeho Poskytovatele internetovch slueb nebo dalch zznam od tet strany nelze informace, uloen nebo zskan pouze pro tento el, obvykle pout k va identifikaci. I am greatly disappointed by the long period of time that transpired between our notification to Sitel and the issuance of the complete investigation report, he said. Okta's two-month-long delay in publicly disclosing the data breach along with . With this example and several other workflows we've implemented, not only are these activities logged to our SIEM, but instant notification provided to the SOC as these events occur. "Okta is fiercely committed to our customers' security," the company said in its statement to . They can still turn this around, Ms. Payton said about Okta. There is no reason to panic or even lose confidence in Oktas solution; on the contrary, Oktas security standards have led to the detection of an incident at another organization and the minimization of its effects. Allow me to offer you an alternative viewpoint on the Okta security issue. Okta faced considerable criticism from the wider security industry for its handling of the compromise and the months-long delay in notifying customers, which found out at the same time when. These engineers are unable to create or delete users, or download customer databases." Sitel has been named as the third-party allegedly responsible for a recent security incident experienced by Okta. While Oktas early report concluded that the maximum period of unauthorized access was no more than five days, the recent forensic report found that the access period was actually just 25 minutes. Okta denies security incident as Lapsus$ group goes on a spree The identity and access management firm believes screenshots connected with the breach are related to a January security incident that was contained. Sublinks, Show/Hide "Scatter Swine has directly targeted Okta via phishing campaigns on several occasions, but was unable to access accounts due to the strong authentication policies that protect access to our applications." In light of the forensic report, Oktas handling of the breach seems to have been done in accordance with best practices for disclosure and response, although the companys reputation may still have taken a hit. While the overall impact of the compromise has been determined to be significantly smaller than we initially scoped, we recognize the broad toll this kind of compromise can have on our customers and their trust in Okta, Bradbury said. Update (3/22/2022 2.15am, Pacific Time): In late January 2022, Okta detected an attempt to compromise the account of a third-party customer support engineer working for one of our sub-processors. Leverage the BitSight platform to identify which vendors in your third-party ecosystem are Okta users and may have been affected. Meanwhile, Cloudflare (which uses Okta for its internal network, just like thousands of other orgs) says it found out just like everyone else in the middle of the night from a tweet. Solutions Okta said it received a summary report about the incident on March 17 but didn't receive the full report until Tuesday. The Lapsus $ group, which was behind the intrusion, apparently tried to boost its media position due to the failure of its own hack, and published screenshots of the controlled station, which did not contain any evidence of harmful conduct, with atwo-month delay. 2022 Vox Media, LLC. The event lasted about 10 minutes. What followed this storm on Twitter was a very vague statement from Okta posted on March 22 at 4:15am CDT, contents below. In ashort time, less informed media caught on and sensations began to inflate, see for example this article on the. This is a very common issue for roaming users. Okta was not aware of this until an additional MFA factor was attempted to be added to a third-party support engineer account on January 20th. The fallout highlights how communication is key in response to breaches, cyber experts say, particularly as security teams race to contain hackers who use technology suppliers as springboards for wide-ranging attacks. In ablog postpublished Tuesday, Oktas chief security officer David Bradbury noted that the company had been transparent by sharing details of the hack soon after it was discovered but that further analysis had downgraded early assessments of the potential scope. Okta reported the apparent incident to Sitel the next day and Sitel contracted an outside forensics firm that investigated the incident through Feb. 28, Mr. Bradbury said. Okta Inc. 301 Brannan Street, Suite 300 San Francisco, CA 94107 info@okta.com 1-888-722-7871Automate SecurityIncident Responsewith Okta Okta Leverages Your Security Infrastructure to Automate Incident Response Security threats require immediate response. Here are some things that you can look for in your Okta. We believe the screenshots shared online are connected to this January event. During this brief access period, Lapsus$ had not been able to authenticate directly to any customer accounts or make configuration changes, Okta said. Learn about the top ransomware attack vectors favored by hackers and the steps you can take to prote 2022 BitSight Technologies, Inc. and its Affiliates. it is also clearly stated that "engineers are also able to facilitate the resetting of passwords and Multi Factor Authentication for users" which is quite enough access to do damage to an Okta customer environment. Sublinks, Show/Hide Sublinks, Show/Hide Reuters first reported that Okta was looking into reports of a possible digital breach after a hacking group known as Lapsus$ claimed responsibility for the incident and published screenshots. You control the narrative, not your customers, not your vendors, not threat actors.. Okta responded later Tuesday with a more detailed blog post by Mr. Bradbury, who offered a timeline of the companys response in the hope that it will illuminate why I am confident in our conclusions.. After . Specify the required number of digits for the PIN. Okta CEO Todd McKinnon reckoned it was the latter. Equifax Inc. Resources Okta is still working on their own investigation and reaching out to customers who may have been impacted. Select the check box to permit the use of repeating, ascending, and descending . Okta Breach. Okta Security Action Plan. In the Okta case, the hackers themselves are adding to the confusion, leaving some customers under the impression that Okta is reacting to its alleged attackers rather than communicating proactively. Ensure that you are ingesting Okta logs to a SIEM or log aggregation tool that you control to ensure your retention reaches as far back as possible. Published March 22, 2022 Naomi Eide Lead Editor JuSun via Getty Images Dive Brief: . These logins are inherently limited, for example, they cannot create or delete users, download data, etc. This, going forward, will be a case study in mismanaging a third-party breach, said Okta CEO McKinnon said the screenshots that Lapsus$ posted online appeared tied to a late January 2022 incident where attackers gained access to the account of a third-party customer support . Okta stock fell for a second straight day on Wednesday as customers and analysts mulled the cybersecurity firm's response to a hacking incident involving its systems. BitSight encourages organizations to contact impacted third parties to confirm their use of Okta, determine what steps are being taken to confirm or refute that they are impacted, and keep them apprised on the state of their investigation. (Dado Ruvic/Reuters) Article SAN FRANCISCO Tech company Okta confirmed that hundreds of its business customers. InSights Several customers have publicly chastised Okta for a slow drip of information that left them uncertain about what to do. January 20, 2022, 23:18 | Okta Security received an alert that a new factor was added to a Sitel employee's Okta account from a new location. Okta has finally posted a proper timeline of events providing more detail about what happened and when. In light of the significant role that Okta plays within the enterprise, many organizations remain concerned about the potential implications to their own cybersecurity posture, and are struggling to understand their potential risk and exposure, including throughout their third parties landscape. Why BitSight? Even if you are not, you can query Okta logs directly in the admin console. Eric is the CTO and co-founder of Recon InfoSec. But its going to require transparency in their communications.. Okta was caught up as an innocent bystander, and the first indication that something had gone horribly wrong came to light on 20 January 2022 at 11:20pm GMT, when its security team received an. 5 Vendor Cybersecurity Practices You Need to Know, Top 7 Ransomware Attack Vectors and How to Avoid Becoming a Victim. In a briefing on Wednesday, David Bradbury, Chief Security Officer at. Retroactively searching for bad behavior means you are always a few steps behind the incident. X OKTA stock tumbled 10.7% to . Automation and improved security orchestration make that possible. The matter was investigated and contained by the sub-processor. However, communication about the incident did not go as well as it should have, Okta underestimated what todays media could doout of this relatively common scenario. According to the latest update, Okta support engineers have limited permissions and access, which would reduce the likelihood that an attacker could breach the Okta system itself. Adetailed description of the incident and the context from the, Oktas Investigation of the January 2022 Compromise. Theresa Payton, Cybersecurity Audit Vs. Assessment: Which Does Your Program Need? Transparency is one of our core values and in that spirit, I wanted to offer a reflection on the recent Verkada cyber attack. What is most concerning about this update is that it confirms there was, in fact, a breach involving Okta customer tenants. It also speeds up resolution time by providing actionable user controls. Logging, In a follow-up statement from Okta on March 22 at 2pm CDT, additional information was given, but without answering these key questions. This is echoed in alleged refutations by LAPSUS$ to Okta's statements. SSO. a security analyst with IANS Research, a consulting firm. Cybersecurity news, analysis and insights from WSJ's global team of reporters and editors. The LAPSUS$ ransomware group has claimed to breach Okta sharing the following images from internal systems. There are no corrective actions that need to be taken by our customers., But Lapsus$ continued trolling Okta on its Telegram channel, which has 45,000 subscribers, claiming that the firm was downplaying the potential impacts on its customers. BitSight recommends organizations pursue the following four steps: 1. Nothing is more important than the reliability and security of our service. Okta has just made an updated statement about this incident which adds further clarity around what has happened. engineers are also able to facilitate the resetting of passwords and Multi Factor Authentication for users, Ideally, you are ingesting Okta logs into a SIEM or log aggregation tool, which makes this an easy task. CNN Business A January cybersecurity incident at popular identity authentication provider Okta may have affected hundreds of the firm's clients, Okta acknowledged late Tuesday amid an. Okta Security Incident 2022 through System4u eyes, On March 22, 2022, information about asecurity incident on the Okta platform identity, , which, however, immediately states that it is an older incident without serious consequences. Lapsus$s initial claim of a breach came with a warning for Oktas clients. So said Brett Winterford, Asia-Pacific and Japan chief security officer of the identity-management-as-a-service vendor, at the Gartner Risk and Security Summit in Sydney today. This left many wondering, what were the results of the "investigation to date" and why were customers not notified sooner? The threat actor had access to Okta backend admin tools for 5 days, between January 16-21. A relatively new criminal extortion group, Lapsus$ has been tied to recent attacks on tech giant Okta didnt respond to a request for additional comment. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot . After taking control of the device, the attackers also gained the opportunity to try to use his Okta login. Okta uses subcontractors for some activities, such as customer support, whose technical staff then gets the opportunity to log in with their Okta account to the customer tenants they are currently supporting. Todd McKinnon Lapsus$ claimed to have obtained Okta customer data (BleepingComputer) Initially, Okta's CEO Todd McKinnon labeled this incident an "attempt" by threat actors to compromise the account of a. Create an Okta sign-on policy and configure the rule for it: See Configure an Okta sign-on policy. Double-check that your Okta tenant, Consider password resets for any accounts that experienced a password change or MFA status change in the last ~3 months. https://www.wsj.com/articles/okta-under-fire-over-handling-of-security-incident-11648072805. Also concerning is the fact that the screenshots appear to come from January 2022, which could mean there has been access for a while. He is also a certified SANS instructor of Digital Forensics and Incident Response, and a former Cyber Warfare Operator in the Texas Air National Guard. Sublinks, Show/Hide Details of the hack emerged two months later when a member of Lapsus$ shared screenshots of Okta's internal systems in a Telegram channel an incident that Bradbury labeled " an embarrassment". security incident response security incident response Okta + ServiceNow: Helping Companies Improve Security Incident Response It takes organizations an average of 66 days to contain a breach, according to the Ponemon Institute. chief executive of security firm Okta has completed its analysis of the March 2022 incident that saw The Lapsus$ extortion crew get a glimpse at some customer information, and concluded that its implementation of zero trust techniques foiled the attack.. Why BitSight? Heres How to Get In. an embarrassment for the Okta security team, Lapsus$ cyberattacks: the latest news on the hacking group, London police arrest, charge teen hacking suspect but wont confirm GTA 6, Uber links, Uber blames Lapsus$ hacking group for security breach, Rockstar confirms hack, says work on GTA VI will continue as planned. Okta has seen Scatter Swine before. Okta has not addressed why it took 2+ months to notify customers of a security incident, but instead expresses disappointment with Sitel for taking so long to submit a report to them. Afollow-up investigation at SItel did not close until mid-March, when report was provided back to Okta and public. 87990cbe856818d5eddac44c7b1cdeb8, Appeared in the March 24, 2022, print edition as 'Okta Criticized Over Breach Handling. Ideally, you are ingesting Okta logs into a SIEM or log aggregation tool, which makes this an easy task. As a result of the thorough investigation of our internal security experts, as well as a globally recognized cybersecurity firm whom we engaged to produce a forensic report, we are now able to conclude that the impact of the incident was significantly less than the maximum potential impact Okta initially shared on March 22, 2022, Bradbury wrote. We partner with a number of cloud technology companies to achieve our holistic approach to security .

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